blog

Viewing Email History to Access and Track Sent Emails

Written by Sai Niharika | Dec 26, 2024 10:55:14 AM

How to Access and View the Email Logs in the System?

Here’s a quick guide to understanding the key fields in the Email Logs section:

  • Status: Indicates the email's current state (Sent, Delivered, Failed, Bounced).
  • Subject: Displays the subject line of the sent email.
  • To Email: Shows the recipient’s email address.
  • Last Event Received: The most recent event associated with the email (e.g., Opened, Clicked, Bounced).
  • Opens: The number of times the recipient opened the email.
  • Clicks: The number of times the recipient clicked on links within the email.